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Corporate Culture

 

At CSI Support & Development it is our goal to recruit competent, courteous and compassionate employees and encourage them to embrace and protect our unique cooperative system. We foster a family atmosphere in which everyone has the opportunity to contribute and grow both personally and professionally. CSI staff partners with members to provide the best cooperatively managed senior housing possible.

Current Job Opportunities

Title: Assistant Property Manager This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: When you join our team as an Assistant Property Manager you work with and support our volunteer members. You will help ensure they have a rewarding volunteer experience by helping to educate them on HUD, Fair Housing laws and CSI procedures and working with staff and committees to manage vacancies. Your role is vital to our success. Your talent and passion will help guide our members.
Qualifications:
  • A Bachelors' degree
  • Respect, passion and commitment for working with seniors
  • Property management experience desirable but not required
  • Strong communication and organization skills
  • Outgoing personality with ability to establish relationships and leading others
  • Positive attitude
  • Must be able to lift and transport various materials weighing up to 30 lbs.
  • Desire an opportunity to advance to liaison and senior liaison positions
  • Must have reliable transportation, a valid driver’s license and insurance
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in the Metro-Detroit area. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..

Title: Onsite Leasing Specialist This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: Our award winning communities provide a family atmosphere. Each co-op takes responsibility for itself and shares its strengths with others. This position is located at Washington Square Co-op in Kalamazoo, MI. This position will assist site management and be responsible for: ensuring a professional leasing atmosphere; developing and maintaining all elements of the community marketing/outreach plan (online and print ads, open houses, expos); maintaining occupancy levels; coordinating rehabs; complying with HUD requirements; training the onsite leasing committee; assisting with member retention and performing general office duties.
Qualifications:
  • Excellent math skills
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Excellent organizational skills with attention to detail
  • Excellent Microsoft Office skills (Word, Excel, Outlook)
  • Patience, respect and an ability to communicate with seniors
  • Positive attitude and a team player
  • Passion for helping people
  • Ability to take direction
  • Valid driver's license and ability to attend occasional meetings in metro-Detroit
  • Knowledge/experience with HUD/Section 8 housing preferred
  • Yardi or similar software experience preferred
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in Kalamazoo, Michigan. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..

Title: Apartment Maintenance-Custodial Technician This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: We are searching for a combined Maintenance/Custodial Technician to join the CSI Support & Development family of cooperatives. This is a full-time position. The successful candidate will work to support a 214-unit senior apartment complex in Highland Park, Michigan. If you are a self-motivated, skilled and hardworking individual, then we’d love to hear from you and be a part of your future success.
Job Duties:
  • Complete work orders assigned to them in a timely manner based on priority
  • Rehab units as they become vacant
  • Basic grounds maintenance
  • Clean and maintain all common areas in sanitary conditions
  • Preventative maintenance as assigned
  • Maintain and keep a clean and organized maintenance shop and other work areas
  • Other duties as needed
Knowledge, Skills and Experience:
  • High school diploma or equivalent
  • 1+ years’ experience in apartment maintenance or equivalent
  • Dry walling including basic painting, carpentry and general maintenance repairs
  • Basic knowledge of plumbing
  • Basic knowledge of electrical, including outlets, switches, and light fixtures
  • Must be able to lift, push and pull up to 50 lbs. on a regular basis
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in Highland Park, Michigan. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. of fax to 586-751-3069.

Title: Education Department Administrative Assistant This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: Provide administrative support to the education department. Duties include general clerical and project based work. Project a professional company image through in-person and phone interaction.
Job Duties:
  • Support education manager and coordinator in assigned project based work
  • Interact with member volunteers and staff
  • Perform general clerical duties, including but not limited to mailing, faxing, coping and filing
  • Create and modify documents such as flyers, memos, programs, etc.
  • Attend education meetings and events as required
  • Assist in special events ex. management conference
  • Maintain hard copy and electronic filing system
  • Setup and coordinate meetings and conferences as requested
  • Provides information by answering questions and requests
  • Other duties as assigned by the education manager
Knowledge, Skills and Experience:
  • Detailed Oriented
  • Ability to meet deadlines
  • Computer literate
  • Good writing, analytical and problem-solving and follow-up skills
  • Excellent organization, planning, records management and general administration skills
  • Ability to communicate effectively
  • Ability to operate standard office equipment, including but not limited to, computers, telephone systems, typewriters, calculators, copiers and facsimile machines.
Minimum Qualifications:
  • Must be computer literate
  • Ability to Self-motivate
  • Proficient in basic office organization
  • Ability to work well alone and as part of a team
  • Ability to follow oral and written instructions
  • Strong communication skills, written and verbal
  • Excellent interpersonal skills
  • Ability to lift/push up to 30lbs
  • Valid driver’s license
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in Warren, Michigan. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. of fax to 586-751-3069.

Title: Accounting Clerk This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: Full Time, Accounting Clerk position in fast paced environment
Qualifications:
  • Accounts Payable, Accounts Receivable experience preferred
  • Payroll experience a plus
  • Excellent accounting, math, computer and communication skills
  • Self motivated individual and a great team member
  • Ability to work well under pressure
  • Capable of meeting deadlines
  • Work overtime when required.
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in Warren, Michigan. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. of fax to 586-751-3069.

Title: Service Coordinator This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: The Service Coordinator will be responsible for overseeing and providing service coordination and case management for members in CSI Support & Development co-ops. The Service Coordinator's responsibility is to empower the member to age in place and enhance the ability for members to remain living independently in the co-op.
Job Duties:
  • Assist and educate members and families of the services which may be necessary to maintain an independent lifestyle;
  • Educates members, families and staff on available community resources;
  • Assists members in building informal support networks among themselves and with family members and friends in their community;
  • Acts as a liaison between community agencies, services providers and residents;
  • Encourages members to be proactive in meeting their social, psychological and physical needs:
  • Facilities meeting of needs when necessary, but avoids the creation of unhealthy dependence;
  • Uses the least restrictive intervention necessary to alleviate a problem situation;
  • Works collaboratively with the members, Council, co-op liaison and other committees of the co-op
  • Completes psychosocial assessments for members on a voluntary basis to help identify member's needs;
  • Establishes relationships with local service providers who are currently providing or could provide services to members, and monitors the quality and effectiveness of their service delivery;
  • Plans and implements educational and group programs;
  • Participates in regular training and evaluation of program outcomes;
  • Maintains a directory of community services and makes it available to members, families and management;
  • Maintains individual files on members and documents contact with members, providers and families/friends;
  • Completes reports and provides copies to appropriate parties in an accurate and timely manner
Job Qualifications:
  • Must have knowledge of senior community and area resources
  • Good oral, and computer skills required; must be proficient in Microsoft Office Products
  • Ability to work independently
Working Conditions:
  • Ability to work with challenging clients
  • Must access apartments in various conditions on a regular basis
  • Standard work hours
Physical Requirements:
  • Must be able to lift 20 or more pounds
  • Ability to sit for extended periods of time
  • Frequent use of the keyboard and phone
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in the Metro Detroit area, Michigan. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. of fax to 586-751-3069.

CSI is an equal opportunity employer and is committed to a policy of equal employment opportunities for all persons. We thank all who express interest in available opportunities with CSI; however only individuals selected for an interview will be contacted.

What it's like to work at CSI

Ann Sackrison“CSI Support & Development has a meaningful mission. I started here in 1997 and I have always been very proud to work for the Co-op. I believe that what our volunteers and staff accomplish together as an organization enriches the lives of the seniors who live in our co-ops. Because of CSI’s strong values and the warm people that I work with, I find my work exceptionally rewarding.”

— Anne Sackrison, National Operations Manager, 19 years with CSI


"Looking back over the six and a half years I have been employed with CSI many memories, challenges and accomplishments come to mind. As the Liaison for three co-ops in the desert of the California region, I have be given a huge responsibility and opportunity to share in the lives of seniors who give of their hearts to volunteer and care for the place they call home.

CSI had a dream and over the years continues to make available a wonderful atmosphere for those who are in the retirement stage of life.

For me, I am amazed at the strong foundation and cooperation that CSI gives to staff and members alike. In this day and age it is imperative to have a job in order to maintain daily responsibilities. The best part of CSI is this in not just a job, or a career to pay bills and survive, it is a true experience that makes me proud to be a small part of a huge and successful dream come true."

— Karen Archer, Co-op Liaison, 7 years with CSI


"On March 19, 2001 I was blessed to begin working for an organization that values its employees as much as it values the people it serves. Today, I’m grateful that I can honestly say, 'I love my job.' Thank you, CSI, for giving me a chance and fostering the environment to help me develop into a valued employee."

— Isa Woods, Co-op Liaison, 15 years with CSI


"CSI is a dynamic company with multiple facets that make it a rewarding place to work for. At the heart of CSI, you will find a strong team of diverse individuals who specialize in different talents and who truly understand the importance of being team-oriented and driven for a better cause outside of themselves. This focus can be accredited to absorbing energy from all of the amazing volunteers that you will find at each of our co-ops. It is truly gratifying to work for a company where you wake up and want to go to work, enjoy the people who surround you and are afforded the opportunity to make a difference all at the same time."

— Jackie Pease, Facilities Coordinator, 2 years with CSI


Image of CSI Coop employee, Marguerite D’Angelo "You asked why I love working at CSI. There are a lot of reasons that this company has kept my loyalty for 24 years. The ideal of people working together to help each other appeals to me greatly. Society works best when people feel connected to one another and CSI makes that happen at a time when many seniors are on their own as their families are out living their own lives. The bonding between members and staff is incredibly uplifting. The members have so much experience to share and are willing to do so. The stories that they share of their strength and endurance inspire me.

I appreciate working for an organization with ethics. I have never been asked to do anything that would compromise my own principles. I don’t know how many other organizations can say they’ve never maneuvered a waiting list, or never ‘stuck it’ to a contractor, or never saved money for the organization at the expense of its employees.

I love to come to work each day because of the people within our office. I feel connected to each one that same way I do with cousins. We are a family. We spend a lot of time together and work so well together. Most importantly we have fun. No matter how crazy busy we become, we still find humor to get through it effortlessly."

— Marguerite D’Angelo, Regional Manager, 28 years with CSI


Ann Sackrison"CSI is a wonderful blend of a team and family. We are proud of our deep heritage and dedicated to protecting and promoting our identity as a member focused Co-operative. While firmly rooted in our history, we are not intransigent when it comes to accepting new ideas and techniques that are in line with our principles. CSI may have celebrated 70 years in 2015 but our best years are yet to come. Excited, motivated, thinkers are encouraged to shape that future and here each person who so desires has a chance to put their fingerprints on that legacy."

— Gary Teal, Network Manager, 11 years with CSI


The staff around the sign

Articles by the folks at CSI

CSI Awarded Nearly $18 Million for Two New Co-ops category: Corporate Culture

By Cheryl Ross & Diane Smith

Most of the co-ops in CSI’s portfolio were constructed using the Section 202 program from the US Department of Housing and Urban Development. In the past few years, there has been a significant reduction in the federal HUD budget that has resulted in a lower number of new Section 202 units being built nationwide. As a result, funding for new Section 202 awards has become extremely competitive. Fiscal Year 2010 and 2011 funding was combined this past year and applications for new developments were due this past June.

The CSI development team put together three excellent applications in Maryland, Massachusetts and Michigan. Last month, we were notified that our projects in Maryland and Michigan were awarded. Our Massachusetts development team created an extremely strong application, but unfortunately was not funded.

Read more...

2012 International Year of Cooperatives category: Corporate Culture

By Anne Sackrison Dec 2011

Cooperative Enterprises Build a Better World

Cooperatives all around the world have received a gift. The United Nations has proclaimed the year 2012 as the International Year of Cooperatives (IYC) and the theme is “Cooperative Enterprises Build a Better World.” The UN recognizes that, “….cooperatives, in their various forms, promote the fullest possible participation in the economic and social development of all people including women, youth, older persons, persons with disabilities and indigenous peoples, are becoming a major factor of economic and social development and contribute to the eradication of poverty.” The co-op business model has empowered people around the world to improve their lives economically and socially.

Read more...

The Liaison’s Role in Training New Officers category: Corporate Culture

By Marguerite D’Angelo & Tim Braunscheidel

July is an exciting month in the U.S of A. Fireworks displays light the night skies while their exploding shockwaves send a pulse of freedom and honor coursing through our veins. From coast to coast many of us will spend our days basking in the rays of our independence; hanging ten in the surf of southern Cal; savoring Mackinac Island fudge while fishing the great lakes; strolling along the freedom trail leading from the ever so tranquil swan boats to the once turbulent Bunker Hill; enjoying succulent crab cakes while perched atop a duck that waddles through the streets and local waterways, just to name a few. Yes, July is all that and a bag of peanuts at Fenway. But for our CSI liaisons and building members, it is much more. It is a time of change and with that change comes a great responsibility.

Read more...

New Employee Benefit for Staff with Dependent Care Costs category: Corporate Culture

By Estrelita Brown May 2010

Effective July 1, a Dependent Flexible Spending Account (FSA) provision will be added to CSI’s cafeteria plan. Under this plan, employees may opt to deduct a portion of their income from their paycheck for dependent care. These funds are not subject to federal income or social security taxes. This means you can use tax free dollars to pay for eligible dependent care expenses which you normally pay for with out-of pocket taxable dollars.

Read more...

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