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Corporate Culture

 

At CSI Support & Development it is our goal to recruit competent, courteous and compassionate employees and encourage them to embrace and protect our unique cooperative system. We foster a family atmosphere in which everyone has the opportunity to contribute and grow both personally and professionally. CSI staff partners with members to provide the best cooperatively managed senior housing possible.

Current Job Opportunities

Title: Co-op Liaison This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Maryland
Description: We have an exciting opportunity for a personable, detailed, compassionate Co-op liaison to help manage multiple sites of affordable senior housing in Baltimore, MD.
Responsibilities: Work in partnership with the Co-op volunteer leaders to successfully:
  • Manage the daily operations
  • Ensure full occupancy
  • Oversee facilities maintenance
  • Complete annual budgets and monitor monthly finances
  • Supervise onsite paid staff and contractors
  • Ensure effective customer service and resident relations
  • Promote and foster volunteer engagement in our unique cooperative management system.
Characteristics:
  • Strong leadership skills
  • Excellent written and verbal communication skills
  • Enthusiastic
  • Proactive and highly organized
  • Compassionate
  • Ability to work well with diverse people
  • Detail oriented
  • Multi-dimensional
  • A natural problem solver
  • Comfortable working in a fast paced environment
Skills:
  • Bachelor’s Degree
  • Strong interest in property management
  • Strong interest in non-profit work
  • Proficiency with Microsoft Office products
  • Ability to work in a team atmosphere as the leader or a team member
  • Some facilities knowledge or strong interest in learning
Salary/Benefits:
  • Competitive salary
  • Outstanding benefits
  • Ongoing professional development
  • A fun, supportive team atmosphere
Notes: This position is located in Baltimore, MD. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..

Title: Entry Level Accountant This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: The Accountant will join our Accounting Team. This is an entry level position. The successful candidate will be a highly organized team player with strong communication skills and have a desire to assume a meaningful role with seniors in our service oriented, mission driven company. Must be able to maintain confidential information.
Responsibilities:
  • Analyze and maintain general ledgers
  • Accounts payable and receivable
  • Budgets
  • Monthly and quarterly reports
  • Prepare audit packages
  • Prepare financial statements
  • Journal entries
  • Bank reconciliations
  • Ability to work with a team and independently
Knowledge, Skills & Abilities:
  • Bachelors’ Degree in Accounting
  • Excellent accounting and math skills
  • Ability to meet deadlines
  • Excellent computer and organizational skills
  • A strong respect for seniors
  • Professional phone manner
  • Must be able to move/lift/push up to 30lbs
Salary/Benefits:
  • Competitive Compensation
  • Excellent benefit package that includes health, vision, optical and dental plans. 401(k) plan and generous time off package.
Notes: This position is located in the Metro-Detroit area. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..

Title: Assistant Property Manager This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: When you join our team as a Jr. Liaison you work with and support our volunteer members. You will help ensure they have a rewarding volunteer experience by helping to educate them on HUD, Fair Housing laws and CSI procedures and working with staff and committees to manage vacancies. Your role is vital to our success. Your talent and passion will help guide our members.
Qualifications:
  • A Bachelors' degree
  • Respect, passion and commitment for working with seniors
  • Property management experience desirable but not required
  • Strong communication and organization skills
  • Outgoing personality with ability to establish relationships and leading others
  • Positive attitude
  • Must be able to lift and transport various materials weighing up to 30 lbs.
  • Desire an opportunity to advance to liaison and senior liaison positions
  • Must have reliable transportation, a valid driver’s license and insurance
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in the Metro-Detroit area. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..

Title: Financial Analyst This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: CSI’s Financial Analyst assists the National Development Manager in implementing CSI’s development and preservation efforts in all regions. The Financial Analyst analyzes and assesses the financial health of all CSI properties, prepares financial models for new development projects and refinancing/renovation opportunities for existing CSI properties. The Financial Analyst works closely with all members of the CSI Development, Management, and Facilities teams on refinancing, renovation and new developments.
Responsibilities:
  • Analyze & assess financial information of the CSI portfolio of properties
  • Coordinate with all levels of management to develop strategies to improve the financial health of the CSI portfolio of properties
  • Interpret and apply corporate financial policies, governmental legislation, and accounting theory
  • Provide project financial feasibility analysis for new development opportunities and refinancing/renovation opportunities
  • Prepare detailed and accurate financial forecasts using LIHTC, HUD, and other state and federal funding
  • Secure debt and equity financing for each of the projects, negotiate financing documents and close project financing
  • Work very closely with existing CSI staff during all project phases
Knowledge, Skills & Abilities:
  • Experience in multi-family real estate accounting or finance preferred
  • Experience with LIHTC, HUD, or other federal funding a plus
  • Strong written communication skills – effectively expresses ideas verbally and in written form, present numerical data accurately and effectively
  • Aligns work with CSI’s strategic goals and corporate values and develops strategies that align with those goals & values
  • Analytical thinker that gathers & analyzes information skillfully & accurately
  • Identifies and resolves problems in a thoughtful and timely manner and works well in group problem solving
  • Sets and achieves challenging goals
  • Takes initiative to learn and apply new skills
  • Adapt to changes in work environment and ability to manage competing demands
  • Strong organizational skills, self-motivated and self-directed work habits. Must be extremely detail-oriented
  • Proficiency in computer software & spreadsheets, including Excel
  • Bachelor’s degree required
Salary/Benefits:
  • Competitive Compensation
  • Benefit package includes Health, Dental, Optical, Life, 401(k)
Notes: This position is located in the Metro-Detroit area. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..

CSI is an equal opportunity employer and is committed to a policy of equal employment opportunities for all persons. We thank all who express interest in available opportunities with CSI; however only individuals selected for an interview will be contacted.

What it's like to work at CSI

Ann Sackrison“CSI Support & Development has a meaningful mission. I started here in 1997 and I have always been very proud to work for the Co-op. I believe that what our volunteers and staff accomplish together as an organization enriches the lives of the seniors who live in our co-ops. Because of CSI’s strong values and the warm people that I work with, I find my work exceptionally rewarding.”

— Anne Sackrison, National Operations Manager, 18 years with CSI


"Looking back over the six and a half years I have been employed with CSI many memories, challenges and accomplishments come to mind. As the Liaison for three co-ops in the desert of the California region, I have be given a huge responsibility and opportunity to share in the lives of seniors who give of their hearts to volunteer and care for the place they call home.

CSI had a dream and over the years continues to make available a wonderful atmosphere for those who are in the retirement stage of life.

For me, I am amazed at the strong foundation and cooperation that CSI gives to staff and members alike. In this day and age it is imperative to have a job in order to maintain daily responsibilities. The best part of CSI is this in not just a job, or a career to pay bills and survive, it is a true experience that makes me proud to be a small part of a huge and successful dream come true."

— Karen Archer, Co-op Liaison, 6 years with CSI


"On March 19, 2001 I was blessed to begin working for an organization that values its employees as much as it values the people it serves. Today, I’m grateful that I can honestly say, 'I love my job.' Thank you, CSI, for giving me a chance and fostering the environment to help me develop into a valued employee."

— Isa Woods, Co-op Liaison, 14 years with CSI


"CSI is a dynamic company with multiple facets that make it a rewarding place to work for. At the heart of CSI, you will find a strong team of diverse individuals who specialize in different talents and who truly understand the importance of being team-oriented and driven for a better cause outside of themselves. This focus can be accredited to absorbing energy from all of the amazing volunteers that you will find at each of our co-ops. It is truly gratifying to work for a company where you wake up and want to go to work, enjoy the people who surround you and are afforded the opportunity to make a difference all at the same time."

— Jackie Pease, Facilities Coordinator, 1 year with CSI


Image of CSI Coop employee, Marguerite D’Angelo "You asked why I love working at CSI. There are a lot of reasons that this company has kept my loyalty for 24 years. The ideal of people working together to help each other appeals to me greatly. Society works best when people feel connected to one another and CSI makes that happen at a time when many seniors are on their own as their families are out living their own lives. The bonding between members and staff is incredibly uplifting. The members have so much experience to share and are willing to do so. The stories that they share of their strength and endurance inspire me.

I appreciate working for an organization with ethics. I have never been asked to do anything that would compromise my own principles. I don’t know how many other organizations can say they’ve never maneuvered a waiting list, or never ‘stuck it’ to a contractor, or never saved money for the organization at the expense of its employees.

I love to come to work each day because of the people within our office. I feel connected to each one that same way I do with cousins. We are a family. We spend a lot of time together and work so well together. Most importantly we have fun. No matter how crazy busy we become, we still find humor to get through it effortlessly."

— Marguerite D’Angelo, Regional Manager, 27 years with CSI


Ann Sackrison"CSI is a wonderful blend of a team and family. We are proud of our deep heritage and dedicated to protecting and promoting our identity as a member focused Co-operative. While firmly rooted in our history, we are not intransigent when it comes to accepting new ideas and techniques that are in line with our principles. CSI may have celebrated 70 years in 2015 but our best years are yet to come. Excited, motivated, thinkers are encouraged to shape that future and here each person who so desires has a chance to put their fingerprints on that legacy."

— Gary Teal, Network Manager, 10 years with CSI


The staff around the sign

Articles by the folks at CSI

Co-op Culture category: Corporate Culture

By Brandon Moss

What is it that makes a co-op vibrant with energy, enthusiasm and the feeling of home? What makes others struggle with conflict, frustration and discouraged volunteers? The difference is likely its culture.

Read more...

Talk the Co-op Talk category: Corporate Culture

By Marguerite D’Angelo

Tenants, occupants, residents, members...There are so many words used interchangeably to describe people who live in the CSI family of co-ops, but in reality only one word is accurate: MEMBERS. We lost something valuable yet intangible when we changed the name from the membership committee to the leasing committee. Now, the only constant reminder of membership in the co-op comes about when people go to meetings. There are no longer signs mentioning the membership committee and there is no longer talk about going to the membership meeting or the joint membership meeting or the membership committee appreciation lunch. As CSI staff, we need to do everything we can to talk the co-op talk so that more members will want to walk the co-op walk.

Read more...

Management Conference Reflections from a California Liaison category: Corporate Culture

By Karen Archer

Reflecting back on Co-op Expedition: Treasure the Journey brings a smile to my face and a joy to my heart. What a great experience to be with Co-op members in California and Michigan this year. It was an honor for me to be able to present workshops for both regions. As much fun as I had preparing and presenting workshops, I learned far greater things from our members. Watching them interact with one another, sharing their passion and desire to make their Co-ops the best it can be gave me great joy.

Read more...

Management Conference 2011 Best Practices category: Corporate Culture

By Nancy Evans

Now that our management conferences are over for another year, I have time to reflect on the similarities and differences from region to region. The management conference is the longest and most comprehensive training program we hold for our members. It is 2-1/2 days of workshops, food, drop-in sessions, food, fun, food, fellowship…and did I mention food? Of course, the food is necessary to keep us going since we all start our days with an early breakfast with members and don’t stop until we leave them to drop into bed at night. Management conferences are always exhausting and exhilarating at the same time; exhausting because we don’t stop working until it is over and exhilarating because we get to spend our time with our most active and involved members. They encourage us to outdo ourselves, applaud our efforts and challenge us to continually improve our programs.

Read more...

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communityCSI is proud to be recognized with the Communities of Quality Corporate Partner designation. The designation was created specifically to honor management companies that successfully maintain a significant portion of their properties to the high standards of the COQ National Recognition program Learn more

CSI was voted one of the top places to work in 2014 by the Detroit Free Press

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