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Corporate Culture


At CSI Support & Development it is our goal to recruit competent, courteous and compassionate employees and encourage them to embrace and protect our unique cooperative system. We foster a family atmosphere in which everyone has the opportunity to contribute and grow both personally and professionally. CSI staff partners with members to provide the best cooperatively managed senior housing possible.

Current Job Opportunities

Title: Certification Clerk This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: When you join our team as a Certification Clerk you will guide our resident members through the annual recertification process to ensure the appropriate rent amount is collected. Your excellent math skills and passion to help seniors will help guide our resident members through the process. Your role is vital to managing vacancy levels.
  • Excellent math skills
  • Respect, passion and commitment for working with seniors
  • Certified Occupancy Specialist experience desirable but not required
  • Strong communication and organization skills
  • Positive attitude
  • Detail oriented
  • Must be able to lift and transport various materials weighing up to 30 lbs.
  • Desire an opportunity to advance to Certified Occupancy Specialist and Sr. Occupancy Specialist
  • Must pass all sections of the Assisted Housing Manager (AHM) certification exam
Salary/Benefits: Competitive salary. Full benefit package includes health, dental, optical, life, 401(k), and more.
Notes: This position is located in the Metro-Detroit area. Send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..

Title: Assistant Property Manager This email address is being protected from spambots. You need JavaScript enabled to view it.
State: Michigan
Description: This position is an entry level position within the operations department. Advancement and growth within the department is encouraged. The successful candidate will support our senior property managers. We are looking for a highly organized, team-player with strong communication skills and an outgoing personality. The candidate must be able to handle a fast-paced environment, be able to multi-task and maintain confidential information.
  • Organize and maintain office and co-op files
  • Understand fair housing, HUD and CSI laws/procedures
  • Prepare for, educate and participate in all inspections
  • Regular review of financial reports
  • Education/assistance with budget planning
  • Assist with creation and presentation of workshop materials
  • Write monthly reports
  • Prepare for/participate in management occupancy reviews
  • Assist with all leasing matters and legal cases, court coverage
  • Work with vendors
  • Assist with all meetings
  • general, council, leasing, etc.
  • Assist with marketing and outreach
  • Cover for absences
  • BS/BA degree
  • Computer Savvy, Microsoft office programs
  • Excellent communication
  • organizational and math skills
  • Have a strong respect for seniors
  • Ability to work in a team and also independently.
Salary/Benefits: Competitive salary. Full benefit package includes health, dental, optical, life, 401(k), and more.
Notes: This position is located in the Metro-Detroit area. Send cover letter and resume with salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it..

CSI is an equal opportunity employer and is committed to a policy of equal employment opportunities for all persons. We thank all who express interest in available opportunities with CSI; however only individuals selected for an interview will be contacted.

What it's like to work at CSI

Ann Sackrison“CSI Support & Development has a meaningful mission. I started here in 1997 and I have always been very proud to work for the Co-op. I believe that what our volunteers and staff accomplish together as an organization enriches the lives of the seniors who live in our co-ops. Because of CSI’s strong values and the warm people that I work with, I find my work exceptionally rewarding.”

— Anne Sackrison, National Operations Manager, 18 years with CSI

"Looking back over the six and a half years I have been employed with CSI many memories, challenges and accomplishments come to mind. As the Liaison for three co-ops in the desert of the California region, I have be given a huge responsibility and opportunity to share in the lives of seniors who give of their hearts to volunteer and care for the place they call home.

CSI had a dream and over the years continues to make available a wonderful atmosphere for those who are in the retirement stage of life.

For me, I am amazed at the strong foundation and cooperation that CSI gives to staff and members alike. In this day and age it is imperative to have a job in order to maintain daily responsibilities. The best part of CSI is this in not just a job, or a career to pay bills and survive, it is a true experience that makes me proud to be a small part of a huge and successful dream come true."

— Karen Archer, Co-op Liaison, 6 years with CSI

"On March 19, 2001 I was blessed to begin working for an organization that values its employees as much as it values the people it serves. Today, I’m grateful that I can honestly say, 'I love my job.' Thank you, CSI, for giving me a chance and fostering the environment to help me develop into a valued employee."

— Isa Woods, Co-op Liaison, 14 years with CSI

"CSI is a dynamic company with multiple facets that make it a rewarding place to work for. At the heart of CSI, you will find a strong team of diverse individuals who specialize in different talents and who truly understand the importance of being team-oriented and driven for a better cause outside of themselves. This focus can be accredited to absorbing energy from all of the amazing volunteers that you will find at each of our co-ops. It is truly gratifying to work for a company where you wake up and want to go to work, enjoy the people who surround you and are afforded the opportunity to make a difference all at the same time."

— Jackie Pease, Facilities Coordinator, 1 year with CSI

Image of CSI Coop employee, Marguerite D’Angelo "You asked why I love working at CSI. There are a lot of reasons that this company has kept my loyalty for 24 years. The ideal of people working together to help each other appeals to me greatly. Society works best when people feel connected to one another and CSI makes that happen at a time when many seniors are on their own as their families are out living their own lives. The bonding between members and staff is incredibly uplifting. The members have so much experience to share and are willing to do so. The stories that they share of their strength and endurance inspire me.

I appreciate working for an organization with ethics. I have never been asked to do anything that would compromise my own principles. I don’t know how many other organizations can say they’ve never maneuvered a waiting list, or never ‘stuck it’ to a contractor, or never saved money for the organization at the expense of its employees.

I love to come to work each day because of the people within our office. I feel connected to each one that same way I do with cousins. We are a family. We spend a lot of time together and work so well together. Most importantly we have fun. No matter how crazy busy we become, we still find humor to get through it effortlessly."

— Marguerite D’Angelo, Regional Manager, 27 years with CSI

Ann Sackrison"CSI is a wonderful blend of a team and family. We are proud of our deep heritage and dedicated to protecting and promoting our identity as a member focused Co-operative. While firmly rooted in our history, we are not intransigent when it comes to accepting new ideas and techniques that are in line with our principles. CSI may have celebrated 70 years in 2015 but our best years are yet to come. Excited, motivated, thinkers are encouraged to shape that future and here each person who so desires has a chance to put their fingerprints on that legacy."

— Gary Teal, Network Manager, 10 years with CSI

The staff around the sign

Articles by the folks at CSI

Talk the Co-op Talk category: Corporate Culture

By Marguerite D’Angelo

Tenants, occupants, residents, members...There are so many words used interchangeably to describe people who live in the CSI family of co-ops, but in reality only one word is accurate: MEMBERS. We lost something valuable yet intangible when we changed the name from the membership committee to the leasing committee. Now, the only constant reminder of membership in the co-op comes about when people go to meetings. There are no longer signs mentioning the membership committee and there is no longer talk about going to the membership meeting or the joint membership meeting or the membership committee appreciation lunch. As CSI staff, we need to do everything we can to talk the co-op talk so that more members will want to walk the co-op walk.

Management Conference Reflections from a California Liaison category: Corporate Culture

By Karen Archer

Reflecting back on Co-op Expedition: Treasure the Journey brings a smile to my face and a joy to my heart. What a great experience to be with Co-op members in California and Michigan this year. It was an honor for me to be able to present workshops for both regions. As much fun as I had preparing and presenting workshops, I learned far greater things from our members. Watching them interact with one another, sharing their passion and desire to make their Co-ops the best it can be gave me great joy.

Management Conference 2011 Best Practices category: Corporate Culture

By Nancy Evans

Now that our management conferences are over for another year, I have time to reflect on the similarities and differences from region to region. The management conference is the longest and most comprehensive training program we hold for our members. It is 2-1/2 days of workshops, food, drop-in sessions, food, fun, food, fellowship…and did I mention food? Of course, the food is necessary to keep us going since we all start our days with an early breakfast with members and don’t stop until we leave them to drop into bed at night. Management conferences are always exhausting and exhilarating at the same time; exhausting because we don’t stop working until it is over and exhilarating because we get to spend our time with our most active and involved members. They encourage us to outdo ourselves, applaud our efforts and challenge us to continually improve our programs.

CSI Awarded Nearly $18 Million for Two New Co-ops category: Corporate Culture

By Cheryl Ross & Diane Smith

Most of the co-ops in CSI’s portfolio were constructed using the Section 202 program from the US Department of Housing and Urban Development. In the past few years, there has been a significant reduction in the federal HUD budget that has resulted in a lower number of new Section 202 units being built nationwide. As a result, funding for new Section 202 awards has become extremely competitive. Fiscal Year 2010 and 2011 funding was combined this past year and applications for new developments were due this past June.

The CSI development team put together three excellent applications in Maryland, Massachusetts and Michigan. Last month, we were notified that our projects in Maryland and Michigan were awarded. Our Massachusetts development team created an extremely strong application, but unfortunately was not funded.

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communityCSI is proud to be recognized with the Communities of Quality Corporate Partner designation. The designation was created specifically to honor management companies that successfully maintain a significant portion of their properties to the high standards of the COQ National Recognition program Learn more

CSI was voted one of the top places to work in 2014 by the Detroit Free Press

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