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Corporate Culture

 

At CSI Support & Development it is our goal to recruit competent, courteous and compassionate employees and encourage them to embrace and protect our unique cooperative system. We foster a family atmosphere in which everyone has the opportunity to contribute and grow both personally and professionally. CSI staff partners with members to provide the best cooperatively managed senior housing possible.

Current Job Opportunities

Title: Development Project Manager
State: Michigan
Description: CSI’s Development Project Manager assists the National Development Manager in implementing CSI’s development and acquisition efforts in all regions. The Project Manager identifies and assesses development and acquisition opportunities, prepares financial models and funding applications, coordinates closings, and works with local municipalities in securing entitlements. The Project Manager works closely with all members of the CSI Development and Construction team on acquisition, renovation and new construction projects.
Responsibilities:
  • Identify development and acquisition opportunities through outreach to owners, brokers, community representatives, lenders, and investors. Provide preliminary project feasibility analysis including due diligence and market analysis, and pursue viable prospects.
  • Prepare detailed and accurate financial forecasts using LIHTC, HUD, and other state and federal funding. Collect and organize due diligence information for funding applications.
  • Assist with securing debt and equity financing for each of the projects, negotiating financing documents and closing the financing. Coordinate and review legal documents including partnership and loan agreements.
  • Effectively and efficiently manage the development process from predevelopment and acquisition, through site plan review, funding approvals, initial closing, design, construction, and final close-out.
  • Leverage financial, political and community support. Attend and present at community meetings with residents and other critical stakeholders. Secure regulatory and funding approvals. Prepare papers, proposals and power point presentations.
  • Work very closely with existing CSI staff during all project phases.
Knowledge, Skills & Abilities:
  • Background in development of affordable housing through bond financing, the Federal Low Income Housing Tax Credit Program, HUD and FHA mortgage insurance programs preferred.
  • Strong oral and written communication skills. Able to work effectively with a wide variety of people, including neighbors, residents, board members, civic leaders, realtors, lenders, investors, staff and development partners to achieve organizational goals.
  • Able to manage multiple projects, often with overlapping deadlines.
  • Focused, efficient, and results-oriented. Hands-on capacity to prepare and analyze detailed financial forecasts and work with multiple financing sources.
  • Experience in closing complex, multi-layered real estate financing a plus.
  • Familiar with land use, public financing and real estate development regulations and processes.
  • Team player that can interact productively and positively with other members of CSI staff. Willing to travel.
  • Strong organizational skills, self-motivated and self-directed work habits. Must be detail-oriented.
  • Proficiency in computer software, including Word, Excel, Power Point and Outlook.
  • Bachelor’s degree required.
Location: Warren, MI
To Apply: Please send resume to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Title: Part-Time Maintenance Technician
State: Maryland
Description: We are looking for a friendly, experienced part time maintenance technician to join our team at CSI Support & Development! We are a mission-driven nonprofit that develops and manages high-quality affordable rental communities for seniors. Our communities are resident-controlled co-ops, and we are looking for a maintenance technician to provide basic maintenance service for a 154-unit senior housing property in Baltimore, Maryland.
Duties:

As a maintenance technician, you will be responsible for performing general maintenance of the property according to the list below. You will report to the resident volunteer maintenance committee and the Co-op president to ensure the effective maintenance of all building facilities.

The maintenance technician must have the ability to complete the following work in a responsible manner that meets industry standards:

  • Plumbing
    • Install/Replace kitchen and bathroom faucets
    • Service/replace garbage disposals
    • Snake and unclog drains
    • Replace toilets
  • Electrical
    • Service/Replace duplex and GFCI outlets/switches
    • Change common area light bulbs and emergency lights
  • General Maintenance
    • Service or replace bi-fold closet doors
    • Medium scale drywall repair and installation
    • Repair/replace screens
    • Repair/replace any damaged caulk in apartments
    • Clear drains to the retention pond quarterly
    • Replace batteries in smoke detector
    • Service/replace unit entry and interior room doors and hardware
    • Replace ceiling tiles
    • Install bath and kitchen floor tiles and sheet vinyl
    • Repair/lubricate windows
    • Replace fan motors and filters in fan coil units
    • Clear out condensate drain pans in fan coil units
  • Any work assigned by the president, maintenance chairperson or Co-op liaison
Requirements:

The ideal candidate will demonstrate a strong knowledge of general maintenance in theory and application. Must be friendly and comfortable accepting direction from volunteer senior citizens. Must be able to work independently and remain focused on completing all assigned tasks. Good written and verbal communication skills required. Must have the ability to work well with many different personalities.

Specific requirements for the Maintenance Technician position include:

  • High School Diploma or GED equivalency
  • 1-3 years experience as a maintenance technician with background in electrical, plumbing and general maintenance.
  • Ability to meet physical demands of position including: lift 50 pounds unassisted, prolonged periods of bending, walking, carrying, kneeling and stretching and ability to work on step ladders or extension ladders up to 30 feet.
  • Ability to effectively communicate with residents and staff.
  • Must have reliable transportation
Salary/Benefits:
  • Competitive Salary commensurate with experience
  • Paid holidays.
To Apply: Please send resume to This email address is being protected from spambots. You need JavaScript enabled to view it. .

CSI is an equal opportunity employer and is committed to a policy of equal employment opportunities for all persons. We thank all who express interest in available opportunities with CSI; however only individuals selected for an interview will be contacted.

What it's like to work at CSI

Ann Sackrison“CSI Support & Development has a meaningful mission. I started here in 1997 and I have always been very proud to work for the Co-op. I believe that what our volunteers and staff accomplish together as an organization enriches the lives of the seniors who live in our co-ops. Because of CSI’s strong values and the warm people that I work with, I find my work exceptionally rewarding.”

— Anne Sackrison, National Operations Manager, 15 years with CSI


"Working at CSI is a great opportunity to learn and grow. I am now a Certified Occupancy Specialist thanks to the training I received as well as the classes CSI sent me to. My co-workers and supervisor have taught me a lot. And it is done in a fun and supportive atmosphere with lots of laughs which is so important. My co-workers have become friends and that isn’t something that happens everywhere. I love the feeling that while working I’m making a difference in seniors lives. The job that we do of providing much needed housing is so incredibly important and I’m glad to be a part of it."

— Lori Schilling, Certified Occupancy Specialist, 4 years with CSI


"My name is Karen Archer and I am a Liaison for the California Region of CSI Support & Development. I will be celebrating my 4th year in May. The reason I say celebrate is because I feel that this employment has been by far the most rewarding in my career. Being able to be a part of a cooperative for Seniors has brought great joy and new understanding for Senior living. Watching the members take ownership and pride in their buildings comes with both growth and challenges in everyday life. I am most impressed with the diversity of knowledge, backgrounds and experiences our members bring to their Co-ops. Getting up every day to do my part is not a “job” it is an adventure. You never know what is going to come along, but you always know that there will be support from both CSI and the membership of the Co-ops. Let’s continue to celebrate cooperative living. Thank you for letting me be a part of this great company."

— Karen Archer, Co-op Liaison, 4 years with CSI


"On March 19, 2001 I was blessed to begin working for an organization that values its employees as much as it values the people it serves. Today, I’m grateful that I can honestly say, 'I love my job.' Thank you, CSI, for giving me a chance and fostering the environment to help me develop into a valued employee."

— Isa Woods, Co-op Liaison, 11 years with CSI


"I feel blessed everyday I wake up, knowing my time and energy is going into an organization that prides itself on helping others. It is the underlying reason CSI Support & Development exists. We help provide an affordable, yet very high quality place to live . . . we help foster communities, not just apartments . . . we encourage friendship . . . and our cooperative management system helps give our resident members a sense that this is indeed their home, not a place where a manager will make all the decisions that you’ll just have to live with . . . who wouldn’t want to work for a place like this?"

— Brandon Cleaver, Co-op Liaison, 3.5 years


Image of CSI Coop employee, Marguerite D’Angelo "You asked why I love working at CSI. There are a lot of reasons that this company has kept my loyalty for 24 years. The ideal of people working together to help each other appeals to me greatly. Society works best when people feel connected to one another and CSI makes that happen at a time when many seniors are on their own as their families are out living their own lives. The bonding between members and staff is incredibly uplifting. The members have so much experience to share and are willing to do so. The stories that they share of their strength and endurance inspire me.

I appreciate working for an organization with ethics. I have never been asked to do anything that would compromise my own principles. I don’t know how many other organizations can say they’ve never maneuvered a waiting list, or never ‘stuck it’ to a contractor, or never saved money for the organization at the expense of its employees.

I love to come to work each day because of the people within our office. I feel connected to each one that same way I do with cousins. We are a family. We spend a lot of time together and work so well together. Most importantly we have fun. No matter how crazy busy we become, we still find humor to get through it effortlessly."

— Marguerite D’Angelo, Regional Manager, 24 years with CSI

The staff around the sign

Articles by the folks at CSI

Talk the Co-op Talk category: Corporate Culture

By Marguerite D’Angelo

Tenants, occupants, residents, members...There are so many words used interchangeably to describe people who live in the CSI family of co-ops, but in reality only one word is accurate: MEMBERS. We lost something valuable yet intangible when we changed the name from the membership committee to the leasing committee. Now, the only constant reminder of membership in the co-op comes about when people go to meetings. There are no longer signs mentioning the membership committee and there is no longer talk about going to the membership meeting or the joint membership meeting or the membership committee appreciation lunch. As CSI staff, we need to do everything we can to talk the co-op talk so that more members will want to walk the co-op walk.

Management Conference Reflections from a California Liaison category: Corporate Culture

By Karen Archer

Reflecting back on Co-op Expedition: Treasure the Journey brings a smile to my face and a joy to my heart. What a great experience to be with Co-op members in California and Michigan this year. It was an honor for me to be able to present workshops for both regions. As much fun as I had preparing and presenting workshops, I learned far greater things from our members. Watching them interact with one another, sharing their passion and desire to make their Co-ops the best it can be gave me great joy.

Management Conference 2011 Best Practices category: Corporate Culture

By Nancy Evans

Now that our management conferences are over for another year, I have time to reflect on the similarities and differences from region to region. The management conference is the longest and most comprehensive training program we hold for our members. It is 2-1/2 days of workshops, food, drop-in sessions, food, fun, food, fellowship…and did I mention food? Of course, the food is necessary to keep us going since we all start our days with an early breakfast with members and don’t stop until we leave them to drop into bed at night. Management conferences are always exhausting and exhilarating at the same time; exhausting because we don’t stop working until it is over and exhilarating because we get to spend our time with our most active and involved members. They encourage us to outdo ourselves, applaud our efforts and challenge us to continually improve our programs.

CSI Awarded Nearly $18 Million for Two New Co-ops category: Corporate Culture

By Cheryl Ross & Diane Smith

Most of the co-ops in CSI’s portfolio were constructed using the Section 202 program from the US Department of Housing and Urban Development. In the past few years, there has been a significant reduction in the federal HUD budget that has resulted in a lower number of new Section 202 units being built nationwide. As a result, funding for new Section 202 awards has become extremely competitive. Fiscal Year 2010 and 2011 funding was combined this past year and applications for new developments were due this past June.

The CSI development team put together three excellent applications in Maryland, Massachusetts and Michigan. Last month, we were notified that our projects in Maryland and Michigan were awarded. Our Massachusetts development team created an extremely strong application, but unfortunately was not funded.

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communityCSI is proud to be recognized with the Communities of Quality Corporate Partner designation. The designation was created specifically to honor management companies that successfully maintain a significant portion of their properties to the high standards of the COQ National Recognition program Learn more

CSI was voted one of the top places to work in 2013 by the Detroit Free Press

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